Sophos is a British American company and is a developer of security software and hardware. It mainly focuses to provide services like endpoint, encryption software security etc. to big organizations and businesses. SophosLabs is that section of the company which collects, correlates and analyze data to provide better services to its customers. They process queries and complaints in the form of emails, URLs, files, and all other data points that send by the customer and reply them with a solution. They provide 24 into the 7 support to the customers in some countries i.e. Australia, Hungary, England, and Canada.